Bonobos Phone Numbers and Emails

Toll-Free Number:

  • (877) 294-7737
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Customer Service:

  • (877) 294-7734

Bonobos Emails:

Customer Service
General Info
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Contact Information

Bonobos Website:

Bonobos Help Center:

Corporate Office Address:

Bonobos, Inc
45 W. 25th Street, 5th Floor
New York, New York 10010
United States

Bonobos Rating Based on 3 Reviews

Rating details

1.0
more details
Customer service
Warranty
Advertised vs Delivered
Value for money

Rating stats

Rating trend

How Good is Bonobos's Customer Service?

Lisle Zaa
Lisle Zaa
Feels Disappointed | Jul 26, 2023

It took 45 min for website to work to complete order. I was given an order number, my credit card was charged but didn’t have the delivery information. When I spoke to representative I let her know digital gift card should be delivered 7/30 but it was sent today. Terrible experience.

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Gaia Apx
Gaia Apx
Feels Satisfied | Feb 28, 2023

just trying to get promo code

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Summary of Bonobos Customer Service Calls

45 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bonobos?

Shipping and Delivery Question:

  • “Package delivered to wrong address”
  • “Not received refund yet”
  • “Sizing and gift card balance”

Request for Information Question:

  • “Check on previous purchase”
  • “Order question”
  • “Question about return exchange”

Cards Question:

  • “Purchased a digital gift card and I don't know how I receive it. It wasn't sent to my email”
  • “Using a gift card”
  • “Gift card issue”

Payments and Charges Question:

  • “Promo code”
  • “Problem with promo code”

Return/ Replace Question:

  • “Exchange”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancell one of the duplicate orders”

Product/ Service Question:

  • “Product reduction”

Other Question:

  • “15% off problem..Care of Jeans”
  • “15% off problem”
  • “Price reduction”
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