Bonobos Phone Numbers and Emails

Toll-Free Number:

  • (877) 294-7737
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Customer Service:

  • (877) 294-7734

Bonobos Emails:

Customer Service
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Contact Information

Bonobos Website:

Bonobos Help Center:

Corporate Office Address:

Bonobos, Inc
45 W. 25th Street, 5th Floor
New York, New York 10010
United States

Bonobos Rating Based on 3 Reviews

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Advertised vs Delivered
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How Good is Bonobos's Customer Service?

Lisle Zaa
Lisle Zaa
Feels Disappointed | Jul 26, 2023

It took 45 min for website to work to complete order. I was given an order number, my credit card was charged but didn’t have the delivery information. When I spoke to representative I let her know digital gift card should be delivered 7/30 but it was sent today. Terrible experience.

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Gaia Apx
Gaia Apx
Feels Satisfied | Feb 28, 2023

just trying to get promo code

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Summary of Bonobos Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bonobos?

Shipping and Delivery Question:

  • “Package delivered to wrong address”
  • “Not received refund yet”
  • “Sizing and gift card balance”

Request for Information Question:

  • “Check on previous purchase”
  • “Order question”
  • “Question about return exchange”

Cards Question:

  • “Purchased a digital gift card and I don't know how I receive it. It wasn't sent to my email”
  • “Using a gift card”
  • “Gift card issue”

Payments and Charges Question:

  • “Promo code”
  • “Problem with promo code”

Return/ Replace Question:

  • “Exchange”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancell one of the duplicate orders”

Product/ Service Question:

  • “Product reduction”

Other Question:

  • “15% off problem..Care of Jeans”
  • “15% off problem”
  • “Price reduction”
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