Bonobos customer service phone number is 877-294-7737. This is a toll-free line for addressing all kinds of consumer issues. An alternative phone number for customer support is 877-294-7734. Professional customer care specialists are always ready to assist you with refund and exchange issues, change your order or delivery address, and provide details on current discounts and special offers.
Please note that the longest wait times are on Monday, while the shortest are on Wednesday.
Bonobos email address for customer service is ninjas@bonobos.com. If you seek to get general information about the company and its products, drop a message at info@bonobos.com.
Along with sending an email, you can message Bonobos customer care on Facebook, Instagram, or Twitter.
The company is headquartered in New York. Bonobos address for the main office is 45 W. 25th Street, 5th Floor, New York, New York 10010, United States. Along with its head office, the company has stores across the US including Massachusetts, Texas, Oregon, Virginia, Utah, and more. To see the full list of locations, please go to the “Guideshop Locations” page of the Bonobos website.
The store operates during normal business hours. However, keep in mind that these hours can change when it comes to holidays. During the holiday season, the schedule can be different and support hours may be shorter than usual. It’s better to get in touch with the support team in advance to get information about the holiday hours.
There is no Bonobos live chat available at the moment. However, if you would like to speak to a live customer care representative, you can reach out to the support team via phone. If you prefer written communication, there is an option of addressing your issue via email.
